ARTWORK REQUIRING FACTORY  CREATION OR CORRECTION:
$50 per hour. 1- hour minimum. (See Art Proofs)

BELOW CATALOG MINIMUM ORDERS:
(Stock items only) $35 per order. Not accepted under ½ catalog minimum.

CANCELLATIONS:
Orders in progress – $50, plus other incurred costs to date. N/C if order is not yet in process.

CO-OP ORDERS:
Items must carry CO-OP owner’s identifying imprint. Copy changes: $50 ea. Must be for minimum quantity.

CO-OP ORDER STORAGE:
$10 per carton, per month, for factory storage. Complete order must be shipped with 1-year of first shipment.

DROP/SPLIT SHIPMENTS:
$10 (net) per each address after first address.

EXACT QUANTITY ORDERS:
$25. (Also see Over/Under Runs).

FOREIGN ORDERS:
Freight invoiced to US border. Buyer pays taxes, brokerage and  freight costs beyond border.

INCORRECT SHIPPING ADDRESS:
$15. (net) plus carrier charges.

PMS COLOR MATCHING:
$50 per color, per order. Order must specify PMS number. Perfect match cannot always be guaranteed.

POST OFFICE SHIPMENTS:
$5 (net) per carton , plus postage, for delivery to Post Office for their shipment. (Done only on order request)

PRODUCT PROOFS:
$50 Set-Up,  plus minimum quantity product price, plus postage. Requires written approval before production.

PRODUCT SAFETY LABELS:
$0.15 (net) per item for label application required under CPSIA (Child Safety Laws). on orders for children 12 years of age, or younger.

QR CODE DESIGN CREATION:
$25 for factory produced designs. N/C for imprinting on products, where possible. (Note: QR Code designs must be at least 3/4″ wide by 3’4” high to be legible).

‘RE-SET-UP CHARGE:
$15 per imprint plate/screen with exact repeat copy, on orders within 2-years of original order shipment.

RETURNS:
(Blank orders only).  $25 per order. Factory acceptance must be obtained prior to return delivery.

RUNNING CHARGES:
$0.25 per piece, per imprint color, over 1-color imprint, and  over 1-location,  per imprint.

SET-UP CHARGE:
$50  per plate/screen required per imprint, or changes of imprint.

STOCK ART DESIGNS:
$2.00 per location,  per design, per order, if available. (N/C on POSTAL-PROMO products)

TYPESETTING:
( If required by factory)  $20 per order for Straight type.  $25 per order for Curved type.

ART EDITING:
Factory will advise if artwork requires correction or adjustment. (See Artwork costs above)

ART PROOFS (VIRTUALS):
Sent N/C within 2 days of art receipt. Written approval is required before production.

ART REQUIREMENTS:
Art desired at minimum 600 DPI, with preference at 12 DPI .  P.O. Number MUST show on mail subject  line or disc. We prefer vector art whenever possible.

No half-tone gradient or faxed art is acceptable. Call for camera-ready art details.

BLANK STOCK ORDERS:
Priced at NEXT HIGHER QUANTITY price level.

BUSINESS HOURS: 
Mon-Fri 8:00 a.m. – 5: 00 p.m. Central  Time.

CLAIMS:
Must be made within 30 days of original order shipment.  Factory may request samples for examination prior to responding.

C.O. D. ORDERS:
Not accepted.

CO-OP ORDERS: 
Call for details and pricing. (See Co-op rules above)

HOLIDAYS: 
2012 – Nov. 23-24,   Dec.  25 – – 2013- Jan. 1-2,   May 27,  July 4,   Sept. 2,  Nov. 28-29,  Dec. 25.

IMPRINT DEFINITION:
1-color copy printed on 1-location per product.

IMPRINT SIZE:
Order copy will be printed to maximum available size, unless otherwise specified on order.

OVER/UNDER-RUNS: 
Factory may ship 5% over or under. Items shipped will be invoiced. (See Exact Quantity Orders above).

PACKAGING:
Indicated on each page in product details.  For special packaging, call l for details.

PRICE CHANGES or PRODUCT AVAILABILITY:
Factory will advise immediately on order receipt and suggest possible substitutes.

PRODUCT PROTECTION:
Products under copyright or patent protection are identified in catalog by factory name by illustration.

RUSH SERVICE:
1-Day to 3-Day N/C Rush Service available on some items. Proofs will be waived. Orders shipped in 1-day MUST be received

By 10:00 a.m. with all details for shipment by 5:00 p.m.  (See individual pages for Rush Service availability by product).

TRADEMARK USAGE:
Trademarked items do NOT indicate endorsement by their owners and are NOT for sale. They only indicate factory imprinting ability.

SHIPMENT DAYS:
Normal order shipments are 5 business days after order proof approval. All shipments are via ground unless otherwise required, or requested.

THIRD PARTY BILLING: 
If using 3rd party shipper to pay freight or custom fees, you must supply the “bill-to” address for account to be used. Factory is NOT responsible for custom delays on foreign shipments. Orders into Mexico MUST bill to a 3rd party account.

UNION LABEL: 
Union Label may be added to imprint copy at N/C.  Orders must specify if label is desired.

If submitting a first-time order, factory requires completion of our Credit   Application form, faxed back prior  to proofing, production or shipments. If you wish, you may request a form at this time so we will have you on record should an order be received. Factory will accept Visa, MasterCard, Discover, or American Express payments, if desired. Large quantity orders may be subject to special payment schedules. A credit application form will be sent on request by fax or e-mail. Please include your ASI number on the credit form. It is our desire to place distributors on “open account” terms as quickly as possible. Please call if you have questions. Thank you.